FREQUENTLY ASKED QUESTIONS
Straight answers about WHS.
Anzen was built by people who have managed safety in the field, led teams through real incidents, and seen what happens when systems look good on paper but fail in practice. That experience is what we bring to every business we work with.
ABOUT ANZEN’S WHS SERVICES
What WHS services does Anzen Safety and Training provide?
Anzen provides WHS training, compliance audits, and safety consulting to help Australian businesses meet their legal obligations and build safer workplaces. We work across training delivery, risk assessment, safety system development, and ongoing consulting support.
How does Anzen help businesses meet WHS compliance requirements?
We assess your current systems, identify compliance gaps, and implement practical solutions aligned with Australian WHS legislation.
Are Anzen's WHS trainers and consultants qualified?
Yes. Our team holds nationally recognised qualifications in WHS, training, and risk management. Programs are led by Glen Dunkley, who spent over two decades working in health, safety and environment roles including as a Global Director of Health and Safety for a major international organisation. Every member of our team brings real-world operational experience, not just theoretical knowledge.
Can WHS programs be tailored to specific industries or risks?
Yes. All programs are customised to your operations, industry requirements, and workplace hazards.
Do you provide WHS services across Australia?
Yes. We are based in Newcastle and support businesses across the Hunter Valley, Central Coast, and New South Wales. We also deliver consulting and training services Australia wide through a combination of on-site and remote support.
WHS COMPLIANCE AND AUDITING
What is a WHS compliance audit?
A WHS audit reviews your safety systems, documentation, and workplace practices to identify risks and verify that your business is meeting its legal obligations under Australian WHS legislation.
How does Anzen conduct a WHS audit?
We start by understanding your business before we assess it. That means walking your site, talking to your people, and reviewing your existing documentation against current WHS standards. We are looking at what is actually happening in your workplace, not just what the paperwork says. From there we identify gaps, assess risk levels, and give you a clear picture of where you stand.
Will I receive a WHS audit report?
Yes. You receive a detailed report with findings, corrective actions, and clear recommendations prioritised by risk level so you know what to address first.
Can Anzen help prepare for WHS inspections?
Yes. We help you identify gaps, implement improvements, and prepare for regulator inspections so there are no surprises on the day.
What happens if non-compliance is identified?
Finding non-compliance is not unusual and it is not a reason to panic. Most businesses have gaps, particularly if their systems have not been reviewed recently or if the business has grown and changed. When we identify issues, we give you a practical action plan that is prioritised by risk and written in plain language. We then work alongside you to implement the changes, so you are not left to figure it out alone. Our goal is to get you to a position where you are genuinely compliant, not just on paper.
POLICIES, PROCEDURES AND SYSTEMS
Can Anzen develop WHS policies and procedures?
Yes. We create and update tailored WHS policies and procedures that are written for your business, not copied from a generic template.
Can you review our existing safety management system?
Yes. We assess your current system against current legislation and best practice, and give you an honest assessment of what is working and what needs attention.
Why are WHS risk assessments important?
Risk assessments are the foundation of any effective safety system because they force you to look at your workplace honestly and identify what could actually go wrong. Without them, safety management tends to be reactive, responding to incidents after they happen rather than preventing them. A good risk assessment gives you a clear picture of your hazards, the likelihood and consequences of harm, and the controls you need to put in place. It also provides documented evidence that you have met your duty of care under Australian WHS law.
Do you provide WHS templates and documentation tools?
Yes. We supply practical templates, checklists, and forms that are ready to use and easy for your team to maintain.
How do you embed WHS systems into daily operations?
The honest answer is that documents alone do not change behaviour. We work with your leaders and frontline teams to make sure safety processes are understood, practiced, and built into how the work actually gets done. That means combining system development with practical training and, where needed, ongoing support to make sure nothing slips back to the way it was.
CONSULTING, REPORTING AND ONGOING SUPPORT
What is included in Anzen's WHS consulting services?
Our consulting services include audits, compliance reviews, risk assessments, policy and procedure development, and ongoing safety support. The scope depends on where your business is starting from and what you need most.
How often should WHS reviews be conducted?
As a general guide, a full WHS review every 12 months is reasonable for most businesses. However, you should also review your systems after any significant change, such as taking on new employees, moving to a new site, introducing new equipment or processes, or following a workplace incident. If your business is growing quickly or operating in a high-risk industry, more frequent reviews are advisable. We can help you work out what schedule makes sense for your situation.
What industries does Anzen support?
We work with a broad range of industries including construction, manufacturing, transport, logistics, healthcare, hospitality, banking and finance, and local government. If your business has people in it, we can help.
Do you offer ongoing WHS compliance monitoring?
Yes. For businesses that want safety managed consistently rather than revisited once a year, we offer ongoing support arrangements where we work alongside your team on a regular basis. This keeps your systems current, ensures nothing gets missed, and means you always have someone to call when a WHS question comes up. Talk to us about what an ongoing arrangement might look like for your business.
How do I book a WHS consultation with Anzen?
The easiest way is to call us on 1300 269 361 or send a message through the contact page. We will have a straightforward conversation about your business and what you are trying to solve before recommending anything. You can also book a 30 minute consultation directly with Glen Dunkley if you would prefer to start there.
SPECIALIASED WHS SUPPORT
Do you help with contractor safety and inductions?
Yes. We design contractor management systems and induction processes that are practical to run and keep your business compliant when third parties are on site.
Can you develop Safe Work Method Statements (SWMS)?
Yes. We create compliant SWMS tailored to your tasks and legal requirements, written in plain language that your team will actually read and use.
Do you provide hazard identification and risk control services?
Yes. We identify workplace hazards and work with your team to implement effective control measures that reduce risk at the source.
Do you support small businesses with WHS compliance?
Yes, and this is where a lot of our work happens. Small businesses often have the same legal obligations as larger organisations but without a dedicated safety team to manage them. We work with small business owners to put simple, practical systems in place that meet your obligations without creating unnecessary paperwork or complexity. If you are not sure where to start, that is exactly the kind of conversation we are good at having.
Can you create customised WHS training materials?
Yes. We develop branded, site-specific training materials aligned with your business operations, your risks, and your team's level of existing knowledge.
STILL HAVE QUESTIONS
Not finding what you need?
Call us or send a message. We are happy to talk through your situation before you commit to anything.